Patients & visitors Demo
Planning a visit to the main campus in Neches Crossing (fictional): arrival, parking, visiting hours, and amenities.
Before you arrive
- Bring photo ID, your health ID card, and a medication list.
- Arrive 15–30 minutes early to allow for parking and check-in.
- Check notices for construction or closures.
Parking & getting here
Surface lots
Free lots outside Buildings A–D. Accessible spaces nearest every entrance.
Riverbend garage
Free. Level 1 accessible spaces. Shuttle every 10 minutes, 6:30 a.m.–6:00 p.m.
Valet
Building A entrance, Mon–Fri 7:00 a.m.–3:30 p.m. No charge (demo).
Transit
Neches Crossing bus routes 2 and 4 stop at the Building A circle (fictional).
Campus guide
| Building | What's there |
|---|---|
| A | Main entrance, information desk, Primary Care, Women's Health, Pharmacy, Caregiver Support, enrollment |
| B | Lab, Radiology, Specialty Care |
| C | Mental Health, same-day walk-in |
| D | Prosthetics & Rehab |
| E | Emergency Department (24/7) and inpatient units |
Visiting hours
Inpatient units: daily 9:00 a.m.–9:00 p.m. (demo). Two visitors at a time; children under 12 with an adult. Quiet hours begin at 9:00 p.m.
Amenities
- Canteen and coffee shop — Building A, 7:00 a.m.–3:00 p.m.
- Free guest Wi-Fi
- Chapel and chaplain service (role)
- Wheelchairs at every entrance
- Interpreter services on request
- Lost & found at the information desk
Your rights & feedback
Concerns about your care can go to the Patient Advocate office (role), demo line (903) 555-0145. Full contact directory.